Last Update: 13/07/2024
These comprehensive Terms of Use ("Terms") outline the conditions and expectations governing the booking and use of our studio facilities at Finchley Studio. Please read and understand these Terms carefully before booking and using our studio. By booking and using our studio, you agree to abide by these Terms. If you do not agree to these Terms, please refrain from booking or using our studio.
1. Booking and Availability
1.1. Our studio facilities are available for booking from 6 AM to 10 PM, 7 days a week, subject to availability.
1.2. All bookings must be made through our official booking system or by contacting our management directly.
2. Content Restrictions
2.1. While we aim to provide a versatile and creative space, we have certain content restrictions in place. You may not use our studio facilities for any content that is explicit, adult-oriented, offensive, or illegal without prior written approval from our management.
2.2. If you plan to create content that falls into the above-mentioned categories, please contact our management before booking to discuss the nature of your project and obtain written permission.
3. Specialised Use
3.1. If you intend to use our studio for purposes outside the ordinary and general hire of the studio (e.g., live events, specialised setups, extended hours, or unique requirements), you must discuss your requirements with our management before booking.
3.2. Finchley Studio management reserves the right to approve or deny specialised bookings at their discretion.
4. Payment and Cancellation
4.1. Payment for studio hire is required in advance at the time of booking.
4.2. Cancellations must be made at least 14 days prior to the booking to receive a full refund. Cancellations made within 14 days of the booking are subject to a 100% cancellation fee.
4.3. Refunds or rescheduling may be considered in exceptional circumstances at the discretion of Finchley Studio management.
4.4. Late Payment Policy: If payment is not made by the agreed due date, statutory interest will be charged at 8% per annum plus the Bank of England base rate. Additionally, a fixed compensation fee will be applied as follows:
- £40 for debts up to £999.99
- £70 for debts from £1,000 to £9,999.99
- £100 for debts of £10,000 or more
4.5. Any outstanding balance must be cleared before the recorded files are shared with the client.
5. Studio Rules and Guidelines
5.1. Users are expected to treat our studio facilities, equipment, and other users with respect.
5.2. Users are responsible for any damage to the studio, furniture, or equipment during their booking. If any equipment or furniture is damaged, the client is responsible for covering the damage and must make amends or replace the damaged item within 7 working days after being informed.
5.3. All users must follow the safety guidelines and instructions provided by Finchley Studio staff.
6. File Handling and Retention
6.1. The recorded files will be shared with the client within 5 working days. While we aim to deliver files within 72 hours, our commitment is 5 working days. If delays occur, we will notify the client promptly.
6.2. All files will be removed from our hard drives 30 days after the filming date, so please ensure you download and back up your files within this period.
7. Complaints and Dispute Resolution
7.1. Any complaints raised by users will be dealt with within 21 working days, and we will do everything we can to resolve the matter to avoid escalation.
8. Liability and Insurance
8.1. Finchley Studio is not responsible for any personal injury, loss, or damage to equipment or personal belongings during your booking.
8.2. Users are encouraged to carry their own insurance to cover any potential liabilities or losses.
9. Termination of Booking
9.1. Finchley Studio reserves the right to terminate any booking immediately if a user violates these Terms or engages in any behaviour that endangers the safety or well-being of others.
9.2. In case of termination, no refunds will be provided.
10. Privacy and Security
10.1. Finchley Studio may collect and process personal data in accordance with our Privacy Policy.
10.2. Users are responsible for the security of their personal information and property during their studio hire.
11. Changes to Terms
11.1. Finchley Studio reserves the right to modify these Terms at any time. Any changes will be effective upon posting on our website.
12. Indemnification
12.1. Users agree to indemnify and hold harmless Finchley Studio, its employees, agents, and representatives from any claims, liabilities, damages, or expenses arising from the use of our studio facilities.
13. Governing Law and Jurisdiction
13.1. These Terms are governed by and construed in accordance with the laws of the United Kingdom, and any disputes arising out of these Terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.
By booking and using Finchley Studio facilities, you acknowledge that you have read, understood, and agreed to these Comprehensive Terms of Use. If you have any questions or concerns about these Terms, please contact our management before proceeding with your booking.
